Cancellation & Refund Policy
All cancellations or requests to reschedule date of reservation cannot be done online and must be made by calling and/or emailing Lutheran Lakeside Camp at 712-336-2109 at least 14 days in advance of the original reservation arrival date.
If rescheduling of a reservation is needed, that rescheduled date must be submitted and approved by the Registrar as least 14 days prior to the original reservation date of arrival. A reservation holder has only ONE opportunity to reschedule their original reservation.
If a facility reservation is cancelled by Lutheran Lakeside Camp due to a natural disaster of if by some means the facility is unusable, a full refund will be issued to the person that made the original reservation.
25% of any reservation is NON-REFUNDABLE.
75% of the original rental fee will be refunded if the Lutheran Lakeside Camp office is contacted by phone and/or email, concerning a cancellation at least 14 days in advance of the original reservation arrival date. Refunds will be mailed in the form of a check in the name of the original reservation holder.
100% of the rental fee will be forfeited if the cancellation is received less than 14 days prior to the original date of arrival listed on the reservation.